Frequently Asked Questions

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Why is Sherri Ciancutti Portraits worth the investment?

Sherri Ciancutti Portraits offers personalized sessions with unparalleled service,
a wide range of portrait products and years of experience through ongoing education.
Sherri Ciancutti Portraits invests 12-15 hours per client session from the pre-session consultation to the delivery of your portraits.
There is a lot of behind the scenes work going on after the session to ensure the best quality product.
All of these elements come together to provide you with a unique portrait experience!

What is included with the Portrait Session Fee?

The Portrait Session Fee includes the time and talent of Sherri Ciancutti Portraits for photographing and editing images
which will be presented to you during your Image Presentation Appointment.
The session fee does not include any Wall Art or Desk Portraits.  A $500 minimum order applies to each session.

How much should I expect to invest in my portraits?

Although there is a $500 minimum order, an average client invests between $800 – $2,000 worth of products.
You may spend a little more or less depending on your needs and what you plan on doing with the portraits.
Having portraits created is an investment in your family’s heritage.
Your portraits will hold a special place in your heart and become a timeless piece of art that will be treasured for years to come.

Are digital files available for purchase?

Yes.  Once you have met a minimum portrait order of $1250, the edited digital images that you ordered from your session are available.
Sherri Ciancutti Portraits is not responsible for final print quality when printing on your own.

How far in advance should I schedule my session?

Sherri Ciancutti Portraits is available for sessions Tuesday through Saturday by appointment only.
It is best to schedule your session at least 3-4 weeks in advance. Keep in mind, Saturdays are popular and book quickly!
Due to the personalized nature of the studio and the amount of time invested with each client, limited sessions are available per month.

What if I need to reschedule my session?

Things come up, kids get sick, life is unpredictable…no problem!  However, we do ask that you try to give 48 hours notice.
Your session fee is non refundable and can be transferred to a later date.

How long before I see my images?

Your images will be presented in a touching slideshow presentation in the comfort of your own home 14 days after your session.
Sherri Ciancutti Portraits will guide you through the portrait selection process as well as
custom framing options to compliment your home or office décor.
For relatives that are out of town, a select few images can be uploaded to a temporary online gallery for 7 days
for them to review once your order has been placed.  There is a charge of $75 to extend the gallery for an additional 7 days.

Do you provide assistance with portrait display in my home?

Yes, simply take some pictures and provide measurements of the space via email prior to your Image Presentation Appointment
and Sherri Ciancutti Portraits will recommend sizes and layouts that would be appropriate.
For an additional fee, Sherri Ciancutti Portraits can come to your home to determine the best way to display the portraits from your session.

When will my portraits be ready?

Providing a quality product takes time.  Please allow six to eight weeks for delivery.

How long do you keep the images after the session?

Images that you have ordered are kept on file indefinitely.  The remaining unordered images are discarded after 30 days.

How does Copyright apply to my portraits?

All images created by Sherri Ciancutti Portraits are copyright protected.
It is illegal and unlawful to scan, copy or reproduce any portraits without written consent.
By creating a copy or scan of the original image, the quality and beauty of your portraits will be diminished.
Sherri Ciancutti Portraits will be happy to order the additional prints needed.


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